Privacy Policy

Privacy Policy

Introduction

Welcome to https://castle-rock-dissociative-disorder-therapy.denvermentalhealthcare.com (referred to as ‘Castle Rock Dissociative Disorder Therapy’ or ‘we’). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we handle information about you, in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparency and Accountability for Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products offered at https://castle-rock-dissociative-disorder-therapy.denvermentalhealthcare.com. Please note that it does not extend to third-party platforms or services accessed through links on our site, as these have their own privacy policies that govern data collection.

Processing Activities

This policy outlines our practices when:

  • You use our applications and services as an authorized user.
  • You visit any of our websites linked to this Privacy Policy.
  • You receive communications from us, including emails, newsletters, phone calls, or text messages.

Personal Data Collection

We collect several types of personal data:

  • Account Information: Details related to your registration and account creation, such as username and password.
  • Payment Information: Credit card details and billing addresses for processing transactions.
  • Financial Information: Banking information used for financial transactions or services.
  • Purchase Information: Records of products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when you use our mobile applications.
  • Location Data: Information about your physical location when using our location-based services.
  • Feedback: Responses and comments you provide to enhance our services.
  • Social Media Information: Data from social media platforms when you interact with us on these platforms.
  • Product Information: Details about products or services that you show interest in or purchase.

We gather this data through direct user input, interactions with our services, and automated technologies used for analytics and personalization. Third parties may also share personal data with us, but they are bound by their respective privacy policies.

Cookies

We use cookies to enhance your experience and improve the performance of our website:

  • Strictly Necessary: These cookies are essential for basic functions like login and navigation.
  • Preference: They remember your settings and preferences, providing a personalized experience.
  • Analytics: Used by analytics tools to collect information about how users interact with our site, helping us improve its performance.

Users can manage their cookie preferences through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the purpose is fulfilled, we securely delete or anonymize the data to ensure your privacy.

Security Measures

We implement robust organizational and technical safeguards to protect your personal data:

  • Employing encryption for secure communication.
  • Engaging secure third-party processing partners who adhere to strict security standards.

Children’s Privacy

We do not knowingly collect or store personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and rectification
  • Erasure or right to be forgotten
  • Restriction or objection to processing
  • Data portability
  • Right not to be subject to automated decision-making
  • The right to lodge an appeal or complaint with a privacy regulator

To exercise these rights, please reach out to our privacy team using the contact details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated effective date.

Contact Information

For any inquiries related to privacy, unsubscribe requests, or questions about your data, please contact us:

  • Email: contact@castle-rock-dissociative-disorder-therapy.denvermentalhealthcare.com
  • Mail: [Provide Address]